FREQUENTLY ASKED QUESTIONS

Q:Can you offer packing designs as per customers' requests?

A:Of course. We can printed the package boxes as you required. If you need, we can send the popular designs for your reference.

Q:What is the average production time? How can I get the flooring in time?

A:Our average production time is around 30 days. We have 4 modern lines to ensure your delivery time.

Q:Are samples available?

A:Yes. we also provide matching profiles such as skirting, EVA sheet or cork etc. We promise to offer you the one-stop services.

Q:Can you provide the floor accessories?

A:Yes. we also provide matching profiles such as skirting, EVA sheet or cork etc. We promise to offer you the one-stop services.

Q:What's your MOQ? How many color I can choose?

A:The MOQ is one 20' container with 4-6 colors from the E- catalog.

If you quantity is less than one container, you can also choose 500sqm per color from our stock color or 1000sqm from the E-catalog.

Q :Can you do the unilin and Valinge click system for pvc vinyl click floor? Do I need to pay the unilin / Valinge click patent fee?

A:
We have both the unilin and Valinge click system for your choice.

If you are going to sell our Vinyl Luxury Tile PVC Flooring for American or European market, you must to pay the patent fee.

If your market is the other countries or buy for project, it is no need for you to pay this fee.

Q:How can I know your flooring is consistent with your description?

A:

Our principle is that Quality is first and free sample is available for your evaluation.

Before the production, we will also send you the production details sheet for your confirmation.

During the production, each step is strictly controlled by the QC team, and the Floor Score, CE Certificates and SGS can be send for your reference.

Q:What is your Vinyl Luxury Tile PVC Flooring warranty?

A:
Our Vinyl Luxury Tile PVC Flooring is based on 100% virgin pvc material.

If you use for residential, we recommend 0.3 mm wear layer and the guaranty is 25 years.

If you use for commercial, we recommend 0.5 mm wear layer and the guaranty is 15 years.